Get In Touch

Contact Shadow Arcade

Have a question, feedback, or need support? Our Australian team is here to help.

We'd Love to Hear From You

Whether you have a question about our games, want to provide feedback, or need support, our friendly Australian team is ready to assist you.

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Head Office Level 2, 339 George Street, Sydney NSW 2000, Australia
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Phone (02) 9123 4567
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Support Hours (AEST) Monday – Friday: 9:00 AM – 6:00 PM
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Responsible Gaming Support National Gambling Helpline: 1800 858 858 (24/7 free)

Send Us a Message

✅ Thank you! Your message has been received. We'll respond within 1–2 business days.

Frequently Asked Questions

Are the games really free to play?

Yes, absolutely! All games on Shadow Arcade are 100% free. You play with virtual tokens that have no real-world value. There are no purchases, no subscriptions, and no hidden fees.

Why is there an 18+ age restriction?

Our games simulate the style of arcade and gaming machines. To ensure responsible entertainment and comply with Australian regulations, we restrict access to adults aged 18 and over.

Can I win real prizes or money?

No. Shadow Arcade is a social gaming platform for entertainment only. Virtual tokens cannot be exchanged for real money, prizes, or any items of monetary value.

How do I delete my data?

You can request deletion of your personal data at any time by contacting us at [email protected]. We will process your request within 30 days in accordance with the Australian Privacy Act 1988.